اردو · Urdu · AI Voice Agent
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Ayesha — V5

XYZ Insurance Company · Insurance Agent (V5)
آپ کی زبان میں، آپ کی انشورنس کے لیے

Authentic Urdu insurance support — policies, claims, and renewals handled fluently.

Ready 00:00

Meet Ayesha (V5)

Ayesha (V5) is a fluent Urdu-speaking AI agent specialized in insurance services. She handles policy inquiries, premium calculations, claim status checks, and renewal reminders in natural, conversational Urdu — making insurance accessible and easy for every Pakistani customer.


The V5 model uses Retell's latest LLM engine for maximum natural language understanding, enabling Ayesha to handle nuanced questions, mixed Urdu-English conversations, and complex insurance scenarios with exceptional accuracy.

LLM V5 Retell Engine — Latest Model
اردو Primary Language — Fluent Urdu
24 / 7 Availability — Always On
6 Tasks Insurance Workflows Covered

Capabilities

📋

Answer policy coverage questions in Urdu — clearly and accurately

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Provide premium quotes and product comparisons tailored to the customer

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Guide customers through the claims submission process step by step

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Process renewal inquiries and send timely reminders before expiry

Answer FAQs about policy terms, conditions, and exclusions in plain Urdu

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Route complex or sensitive cases to qualified human advisors seamlessly

What It Captures

  • Customer name and CNIC (if provided during the call)
  • Policy number and insurance product type
  • Inquiry category — new policy, renewal, claim, or general query
  • Preferred callback time and contact number
  • Conversation summary and resolution status

How It Works

01

Start Your Call

Click the Start Call button above and allow microphone access when prompted by your browser.

02

Speak in Urdu

Ayesha will greet you in Urdu and handle your insurance query naturally and fluently.

03

Get Your Answer

Receive instant confirmation, guidance, or a callback arrangement — all in Urdu.