AI Voice Agent Β· English
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Amy keeps your service bay moving.

XYZ AutoCare Β· AutoCare Receptionist

Every vehicle. Every query. Handled on the spot.

Ready 00:00
About Amy

Your service centre, fully staffed at all hours.

Amy is an AI receptionist built for auto repair shops, service centres, and dealerships. She books service appointments, answers questions about repairs and pricing, handles warranty inquiries, and captures all vehicle details β€” keeping your service bay full and customers satisfied.

Automotive customers often call with urgent needs β€” a warning light, an unexpected noise, a breakdown. Amy handles these calls with calm authority, gathering the right information quickly and getting customers booked in without delay.

She understands automotive terminology, common service types, and the questions customers ask most β€” so every interaction feels handled by someone who truly knows the industry.

What makes Amy different
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Handles urgent vehicle calls calmly
Amy triage-screens calls from panicked customers with warning lights or breakdowns and prioritises same-day bookings appropriately.
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Captures full vehicle details every time
Amy collects make, model, year, mileage, and issue description so your technicians are fully prepared before the car arrives.
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Keeps the service bay booked solid
By answering calls 24/7 and booking appointments instantly, Amy eliminates the gaps that cost service centres revenue every week.
What Amy Handles

Capabilities

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Service & Repair Bookings
Books vehicle service and repair appointments, capturing all relevant vehicle and issue details upfront.
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Service Types, Pricing & Turnaround
Answers questions about available services, standard pricing ranges, and expected turnaround times for common repairs.
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Warranty & Insurance Queries
Handles questions about manufacturer warranties, extended coverage, and insurance-related repair processes.
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Estimates & Service Packages
Provides ballpark estimates and explains available service packages, bundles, and seasonal maintenance deals.
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Cancellations & Rescheduling
Processes appointment changes and reschedules smoothly, filling cancelled slots with waitlisted customers where possible.
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Full Vehicle & Customer Detail Capture
Systematically collects vehicle make, model, year, mileage, and issue description on every call for complete intake records.
Transparency

What This Call Captures

Amy collects only the information needed to prepare your service appointment and assist your technicians. All data is held securely by XYZ AutoCare and used solely for service delivery purposes.

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Customer Name & Contact Number
Used to confirm your booking, send reminders, and reach you if anything changes with your service slot.
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Vehicle Make, Model, Year & Mileage
Essential for identifying the correct parts, service intervals, and applicable warranties before your vehicle arrives.
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Service Type Required & Issue Description
Captured so technicians understand exactly what needs attention and can allocate the right time and tools.
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Preferred Appointment Date & Time
Used to book a slot that works for you and ensures the right technician and bay are available.
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Warranty or Insurance Details (if applicable)
Noted so the service team can prepare the correct documentation and liaise with insurers or warranty providers as needed.
How It Works

Your vehicle, in capable hands from the first call

1
Click Start Call
Hit the button above to connect to Amy instantly. No queue, no hold music β€” she's on the line in seconds.
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2
Allow Microphone
Allow microphone access in your browser when prompted so Amy can hear you clearly and respond in real time.
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3
Speak Naturally
Tell Amy about your vehicle and what it needs. She'll collect the details and get your appointment confirmed on the spot.