We build and deploy AI agents, agentic CRM, and intelligent contact centers that replace manual workloads — so your teams focus on growth, not repetition.
✦ Agentic CRM✦ AI-Native Call Center✦ Multilingual Voice Agents✦ Digital Workforce✦ VoiceOS✦ Live Chat AI✦ AQM · 100% Call Tracking✦ Liyana Conversational Suite✦ Urdu Voice Agents✦ SuperAGI · Call Center Studio · Creatio✦ Pakistan · Gulf · United States✦ Agentic CRM✦ AI-Native Call Center✦ Multilingual Voice Agents✦ Digital Workforce✦ VoiceOS✦ Live Chat AI✦ AQM · 100% Call Tracking✦ Liyana Conversational Suite✦ Urdu Voice Agents✦ SuperAGI · Call Center Studio · Creatio✦ Pakistan · Gulf · United States
Powered by enterprise-grade technology partners
SuperAGI
Agentic AI · CRM
Call Center Studio
AI-Native Contact Center
Creatio
No-Code CRM · BPM
What We Deploy
8 AI Solutions. One Partner.
From agentic CRM to conversational HR AI — every solution is enterprise-grade, multilingual, and built for Pakistan, Gulf, and U.S. markets.
⚡
1. Agentic CRM
AI CRM that doesn't just store data — it acts on it. Powered by SuperAGI and Creatio: automated follow-ups, intelligent pipeline management, no-code BPM workflows, and AI-driven customer journeys across every touchpoint. Your sales engine runs itself.
SuperAGI · Creatio
📞
2. AI-Native Call Center Solution
Replace legacy call centers with a fully AI-native omnichannel contact center. Voice, WhatsApp, chat, email — unified in one platform via Call Center Studio. Intelligent routing, real-time agent assist, sentiment analysis, and post-call automation built in from day one.
Call Center Studio · Omnichannel
🗣️
3. Multilingual Voice Agents
AI voice agents fluent in Urdu, Arabic, and English. Handle inbound queries, run outbound sales calls, qualify leads using BANT frameworks, and book appointments — 24/7, with zero fatigue and culturally authentic dialogue for Pakistan and Gulf markets.
Urdu · Arabic · English
🤖
4. Digital Workforce
A full team of AI agents working autonomously across your business: Lead Generation — qualify and pipeline prospects at scale. Customer Support — resolve queries 24/7. Research Agents — market and competitive intelligence. Prospecting — identify and engage targets. Interactive Voice Demos — AI-powered product demos delivered by voice.
Lead Gen · Support · Prospecting · Research
🎙️
5. VoiceOS — AI Intelligence for Executives
Ask your business data questions in plain spoken or written language. Revenue this quarter? Pipeline health? Anomalies in collections? VoiceOS answers instantly — no dashboards, no BI analysts, no waiting. Intelligence delivered at the speed of conversation.
VoiceOS · NLP · Executive AI
💬
6. Live Chat with AI + Human Handoff
Intelligent live chat deployed on your website and WhatsApp. AI resolves routine queries instantly. Complex or high-value cases escalate seamlessly to a human agent — with the full conversation context already loaded. Zero repeat questions. Zero dropped handoffs.
Live Chat · Seamless Handoff
📊
7. AQM — Automated Quality Management
Built for BPO and call center operations: 100% call tracking — every call assessed, none missed. Automated quality scoring, sentiment analysis, agent scorecards, and AI-generated personalized training recommendations. Turn your quality program from a cost center into a performance engine.
AQM · BPO · Call Tracking · Sentiment AI
🌸
8. Liyana — The Conversational Suite
An intelligent, graceful AI colleague. The Liyana Screen is a smart voice agent that interviews and evaluates human talent with precision — automating HR assessments, candidate screening, and structured talent evaluation at scale. Liyana brings the care of a human interviewer with the consistency of AI.
Liyana · HR AI · Talent Assessment
The Process
From Discovery to Deployment.
A structured, low-friction process to get AI working inside your organization — fast.
Discovery Call
We understand your workflows, pain points, and goals in a focused 45-minute session.
Solution Design
We map the right AI stack to your use case — no generic templates, no bloated proposals.
Pilot Deployment
A working pilot in 2–4 weeks so you see real output before full rollout.
Scale & Optimize
Once validated, we expand across teams and continuously improve with data feedback.
Industries We Serve
Built for Regulated Industries.
We specialize in sectors where AI automation delivers the highest gains in compliance, cost, and customer experience.
🏦
Banking
Pakistan & Gulf
🛡️
Takaful & Insurance
Shariah-aware AI
📊
CPA Firms
U.S. Market
💼
Financial Services
Asset Management
⚖️
Legal
AI Paralegal Systems
🏭
BPO & Call Centers
AQM · Automation
Common Questions
Frequently Asked Questions.
What enterprise clients ask before deploying AI with Vivid.
What is Agentic CRM and how does it differ from regular CRM?
Regular CRM stores and displays data. Agentic CRM acts on it — autonomously sending follow-ups, updating pipelines, triggering workflows, and personalizing customer journeys without any manual input. Vivid deploys Agentic CRM via SuperAGI and Creatio.
What is an AI-native call center?
An AI-native call center is built around AI from the ground up — not bolted on. Vivid deploys via Call Center Studio: voice, WhatsApp, chat, and email unified with intelligent routing, real-time agent assist, sentiment analysis, and automated post-call workflows.
Can your voice agents speak Urdu and Arabic?
Yes. Our multilingual voice agents speak Urdu, Arabic, and English natively. Urdu agents use culturally appropriate dialogue — Assalam-o-Alaikum, JazakAllah Khair — and follow BANT qualification frameworks built for the Pakistani enterprise market.
What does AQM — Automated Quality Management — do?
AQM tracks 100% of calls in your BPO or call center — no sampling. Every call is automatically assessed, scored for quality and sentiment, logged against the agent scorecard, and matched with AI-generated personalized training recommendations.
What is the Liyana Conversational Suite?
Liyana is Vivid's intelligent AI conversational suite. The Liyana Screen is a voice agent that conducts structured HR interviews and talent assessments with the precision of AI and the grace of a human — automating candidate screening and evaluation at scale.
How quickly can we go live?
Most pilots are live within 2–4 weeks. We handle all setup — platform configuration, integrations, knowledge base training, and staff onboarding. You don't need an internal technical team.
Vivid Solutions and Services is an AI automation company and digital workforce provider in Pakistan. Phone and WhatsApp: +923344484843. Services: agentic CRM, SuperAGI CRM Pakistan, Creatio CRM Pakistan, AI-native call center, Call Center Studio Pakistan, omnichannel call center, omnichannel contact center, multilingual voice agents, Urdu voice agent, Arabic voice agent, Urdu speaking AI, digital workforce, lead generation AI, customer support AI, research agents AI, prospecting AI, interactive voice demos, VoiceOS, AI for executives, natural language business intelligence, live chat AI, human handoff chat, AQM automated quality management, 100% call tracking, sentiment analysis call center, agent scorecard AI, training recommendations AI, BPO automation, call center quality management, Liyana conversational suite, Liyana Screen, HR assessment AI, AI talent evaluation, voice agent HR, AI recruitment, CRM automation Pakistan, AI automation Pakistan, no-code automation, workflow automation, FBR compliance, ZATCA compliance, FTA UAE compliance, banking AI Pakistan, takaful AI, insurance AI Pakistan, CPA firm AI USA, accounting automation USA, AI Gulf enterprises, AI Saudi Arabia Vision 2030, AI UAE, enterprise AI Pakistan, vividsns.com.
Get Started
Ready to Deploy Your Digital Workforce?
Book a 30-minute discovery call. We'll show you exactly how AI agents work inside your business — no technical jargon, no obligation.